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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Primayer products

The group "New Technologies" offers for review the products of the plant Primayer: leak detectors, flow meters, leak recorders, leak detection systems, data recorders
  • Digital leak detectors Primayer
    Digital leak detectors
    Enigma, Enigma compact, etc.
  • Eureka leak detectors Primayer
    Eureka leak detectors
    Eureka 3,Eureka Digital, etc.
  • Analog leak detectors Primayer
    Analog leak detectors
    Eureka 2/2R, Eureka Light, etc.
  • Acoustic leak detectors Primayer
    Acoustic leak detectors
    Mikron, Hikron, etc.
  • Portable flow meters Primayer
    Portable flow meters
    Primeprobe et al.
  • Stationary flow meters Primayer
    Stationary flow meters
    Primeprobe2, PrimeFlo-T, etc.
  • Leak Recorders Primayer
    Leak Recorders
    Phocus.SMS, Phocus2, etc.
  • Data Loggers Primayer
    Data Loggers
    XiLog, XiLog+, PrimeLog, etc.
  • Software Primayer
    Software
    PrimeWorks, etc.

NEW TECHNOLOGIES GROUP

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